TERMS & CONDITIONS

By enrolling at Japanese Tutor Melbourne Pty Ltd (trading as Nunawading Japanese School), you are entering into a contractual agreement as set out below. Enrolment is available for adult students (20 yrs and older).

1) School/Student Agreement

This agreement constitutes a binding contract between the Student and Nunawading Japanese School. The Agreement is made up of these terms. You must ensure that you read, understand, and abide by the Agreement. It is considered acceptance of this agreement once a student enrols at our school.

2) Student Behaviour

We provide a comfortable, professional learning environment (whether online or onsite) for our students. In return we ask all students to be respectful towards our teaching staff and other students. At any stage we reserve the right to remove a student and cancel their enrolment immediately (with no refund).

*ONSITE CLASSES: Mobile phones are not permitted on classroom tables and must be kept out of sight and on silent. We’re all adults so we know you understand why. This is at the request of our teachers to avoid any unwanted distractions.

*ONLINEPlease be seated at a table (not couch). Despite being at the office or in your home, you’re still in our classroom environment. Online classes must only be attended using a PC or laptop. (Smartphone layout works but isn’t the best for classes). We require all students to be using either earphones, a headset or earbuds with isolated mic for online classes. (Webcam speaker mics echo and pick up everything so we don’t allow this). 

*Teachers do not consent to being recorded (video/audio). It is a breach of our Privacy & IP copyright policy that is in place.

 3) Class location

All classes are facilitated from our school location 8 & 8A Wood Street Nunawading Vic 3131 within our classrooms (whether onsite & online). Our school only has 1 location in Victoria (in Nunawading). We have no affiliation with anyone else who uses the term “Japanese Tutor Melbourne”. We are registered under: The Trustee for V & M Family Trust ABN 29740686149 (Trading as “Nunawading Japanese School”)

4) Enrolment/Payment

Monthly enrolment fees are paid by Direct Debit on the 1st of each month. The initial payment includes a one off admin fee of $30 gst inc. Enrolment covers a range of school operational costs including classes, curriculum and admin/homework correction etc.

GROUP CLASS ENROLMENT – $221 per month
80 Min Classes (Curriculum No Charge)
(Month to Month/No Contract)

  • *January – 50% Discount is applied/Summer Break

TUTORING ENROLMENT 
60 Min Lesson/Weekly
(Month to Month/No Contract)

  • $55 Per Week, Paid Monthly (Weekdays/Before 5:30PM)

CHANGING DAYS/TIMES (TUTORING)

Changes to lesson days/times must be requested by email prior to the 25th. Once your fees have been debited and paid on the 1st of the month, dates/times are locked in. We do not reschedule or refund once a month is booked.

*Fees are not transferable to another student. Fees are not transferable to another month (*Subject to management approval)

5) Termination of Enrolment (Group & Tutoring)

If you would like to pause or end your enrolment, notice must be given by email prior to 5pm on the 25th of the month. If notice is provided after, your enrolment will cease at the end of the following month.

If enrolment commences mid month, the earliest you can pause/end enrolment is the 25th of the following month.

6) Early Cancellation Fee

If you sign up for our course but then need to cancel (prior to attending the first class) due to change of mind/circumstances, we will happily refund your payment less our early cancellation fee of $50.

7) Missing Classes – Group Classes

*Due to limited availability, catch up lessons are for students who have upcoming planned holidays (2 or more consecutive classes in a row). 

MISSING A CLASS: If you miss a week, you can either collect any new material from the school or we can send by email. Enrolment is still paid for the week.

PLANNED HOLIDAY: If notice is provided before the 1st of that month, we will do our best to allocate available times for a CATCH UP” lesson/s. These lessons are paid by your monthly enrolment fees so no additional charge. *Subject to availability

8) Teaching Staff

Our teachers have all completed formal teaching study with experience. They teach “OUR” curriculum and have been trained by our school.

***Due to employee contract obligations, staff are not allowed to exchange personal info (phone numbers, connect on social media etc). To save the embarrassment, we kindly ask that you direct all your enquires to management.

9) Changes to Enrolment

As you progress through our course, as a school we reserve the right to relocate a student based on progress. This may include “moving to a more suitable class” or alternatively “offering private tuition instead“. It’s our responsibility as a school to ensure all students learn at a comfortable/challenging pace. Managing a group of students can be a science.

We reserve the right to cancel a group class should class numbers drop to 3 or less. *Alternative enrolment options will be offered subject to availability.

10) Level Checks

Level checks are conducted either online or onsite. Both options are recorded for internal purposes only. Attending a Level Check does not guarantee an enrolment option. Majority of our classes run at capacity so we will only arrange a level check if we feel there is a potential option for you.

11) Privacy Statement

Throughout the enrolment process and whilst a student at our school, we obtain personal information about you. Either via our website or in person. We respect your privacy and will not share your information with any third party. We will only use or disclose private information when required by law or for the purpose of this agreement and/or your enrolment.

12) Marketing/Online Class Recordings

We occasionally take individual/group class photos/videos for school marketing (F2F or Online). If you do not want your identify/face shown in a photo/video, please advise management. *Please keep in mind occasionally online classes may be recorded for internal training purposes only.

*By completing our beginner student form or level check forms you also agree to be added to our mail list for marketing. Of course you can OPT OUT and unsubscribe at any time.

13) Ongoing Changes and Variations

We reserve the right to amend/change these terms subject to changes within enrolment. It is solely the students responsibility to ensure they review our terms regularly and are kept up-to-date.

Nunawading Japanese School
5.0
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